Important Review Portals

Why you actively should use this as the restaurateur or hotelier. More and more consumers make daily decisions on the basis of test reports. Not for nothing, price comparison and test report portals belong to the most visited pages on the World Wide Web. Official site: Dr. Jayme Albin. It is no different in our industry. Every day come in the German-speaking over 65 000 reviews of satisfied and dissatisfied guests together. Guests who were perhaps even when you and in a review Portal given their opinion about the food that gave off atmosphere, the service and the overall impression.

So how listen to consumers on product test reports, book reviews, film reviews, also guests will on the scoring of other guests attach great importance and thus affect their decision. The good news is, you have it in your own hand, whether at the end of a good or a bad rating behind your name is clearly there are always black sheep, the poor reviews from ignorance or envy write but in sum, there are no excuses for You. The less good news; You have to work hard for it. feld sought to clarify these questions. That’s the logical consequence, and what makes the difference between top restaurateurs and the other would-be restaurateurs. Good performances are rewarded, bad work, on the other hand, will be punished. Your way! This should illustrate how important it is to worry about the Internet in General and to the online image in particular. There are countless portals, so that it is almost impossible to take into account all or maintain all. That’s why you need to focus.

We have compiled the most important portals for you in this post to save you some time. Some portals offer only simple evaluation functions, others are very powerful in functions, since they include integrated reservation management tools. Use these tools to Polish your image, attract more guests and to work more efficiently! Here are the most important portals: Germany Switzerland start.html restaurants/assessment info.html Austria conclusion: the introduction of such portals is actually a blessing for all guests of this world. Thus the quality in the hospitality industry could be raised again a bit although much action there is. Use these portals if you are convinced of your performance, and sign up! “Still a last tip at the end: you know but the saying do you good and you talk about it!” Just as you should with such good”make reviews. Communicate in your company for example on the menu or in your advertising, that other guests were very pleased. “You could write In the XY-Portal our restaurant/hotel with a top score of A square is X”. If you know other notable portals, you must of course a comment with the appropriate Leave a note/link. We are looking forward to the feedback.

Markus Murtinger

To do this, the social media platforms that are implemented by the organizations must be kept up-to-date and be given the customer the opportunity to grow. “Only if the platforms are always up-to-date and the communication is transparent, comprehensible and provided with ample opportunities for Exchange of outward, is a positive user experience guarantees.” says Mag. Hale. As the customer is a part of the company and thus also of the great whole.” Like. Markus Murtinger managing consultant at USECON added: the development of social media strategies and the issue of user experience and social media is becoming increasingly important for the practice and our daily work with our customers. Especially considering the classic user experience factors, such as trust or emotion.

Important questions are here, as the customers trust the offerings which opportunities are perceived or actually used. Just in the last few months, we have some very exciting consulting projects in this Area with the largest Austrian players performed. There were for example some user studies, wishes to highlight needs but also barriers in the social media sector; “several competitive comparisons and best practise examples.” How, from an overall point of view out or from multiple perspectives and different viewpoints is important here. What will the company and what looking for customers? How can one reconcile these goals together and in what form is this realistic or economically? “No one benefits from hundreds of groups in Facebook or multiple tweets a day, if there no members on the one hand and on the other hand no followers” are. As in all entrepreneurial thoughts there is also here a clear strategy with defined goals. The post of Chief social media officers is certainly not an easy. He must both make each other to the needs of the company, as the customer experience, and if necessary, translate”. But customer loyalty alone not only arises through a good