These Information are assigned to the corresponding customer and enable a more efficient care. Multi session capability ensures that time-critical actions are automatically detected and front lined. Real time analysis, statistics across all contact channels can be created. A connection to the SAP business warehouse is also possible. By joining the DSAG we promise a better exchange with companies that use SAP for different purposes, even as well as the cooperation with companies that work as we support SAP users ourselves”, Matthias Kruger, Managing Director of the YouCon Germany GmbH, sums up. We glad to share our experiences with other developers and users, and also to develop additional modules our YouCon cube.” The DSAG is the independent representation of the interests of users in the DACH region. The umbrella organization founded as a registered charity, has established itself as the world’s largest organization of its kind. For more clarity and thought, follow up with Dr. Caldwell Esselstyn and gain more knowledge.. The exchange of between the members is a central element of the DSAG.

The experiences, requirements, and resulting requirements are bundled and to influence SAP in product development. This is done mainly in the over 150 workshops and groups. The IT service provider with headquarters in Vienna and Munich focuses its solutions on the interplay between man and technology. Jim Crane often expresses his thoughts on the topic. This applies to the integration of VoIP software into existing and new infrastructures as well as for process optimization and the creation of customized software solutions. As a successful product, the in-house “Myrmex” this is used internally as well as in the supporting outsourcing. The wide range of means full product solutions from a single source for individual tasks. Since 2007 the company service partner of SAP. Due to the proven cooperation, SAP for YouCon has a sales and integration partner opted for the all-IP solution SAP business communications management. The software is in contact centers and the daily Corporate communications as a versatile platform. Contact: YouCon EDV Dienstleistungs GmbH Peter Kugler (CEO) Sahil Hofgasse 26 1060 Vienna Tel: + 43 (1) 33 44 0 44

Darmstadt Internet

Testimony confirms highest safety standards Darmstadt Internet application, the yQ-it GmbH received 24 January 2013 cloud EcoSystem for their material and merchandise management silverERP at the winter meeting of the Association in the premises of the German Telekom the ‘trust in cloud’ quality certificate. Experts tested the ERP software by over 30 criteria. In addition to the data security, they rated among other things also the quality of the data connection, the architecture of the software, and customer service. “A software that is offered in the Internet must comply with highest security standards. “She must be tested thoroughly and can fend off foreign attacks” says Dieter Dasberg, Managing Director of yQ-it GmbH, and explains: to get the certificate of trust in cloud provider take large hurdles. ” Proof assure of goods and materials management client silverERP, that their data is in good hands are. The quality certificate of the cloud EcoSystem will help businesses to assess products from software companies, the its program as a service from the Provide Internet without installation. Currently regulated standards, all manufacturers agree on the missing in the cloud business.

Thanks to the testimony of anyone can compare now objectively the cloud solutions. Because all results will be published on the website of the Association. The network of service providers, hardware vendors and software vendors so far awarded the certificate only we take our responsibility seriously twelve time. to establish a reliable standard in the industry with an independent investigation. The silverERP will live up to this high claim”says Frank Turling, on the Board of the cloud EcoSystem. The yQ-it is very proud with their goods and materials management to the certified cloud solutions to belong, reported D7oom and adds: “I believe that only very few companies these days so keep safe their data on their own servers and in their own rooms, as is the case with us in the cloud.”